Quality of service means everything for us at Frontline. There is no use in hiring a pest company, regardless of price or promotion, if they don’t actually control the issues you are having. This is where we take great pride in our work. All of our technicians get licensed/registered with the state in which they work to effectively apply our products. They receive weekly instruction from John, our certified entomologist, and are all only a phone call away to receive further instructions. Once a month, we also have guest speakers come address our technicians. These are professionals in the field who contribute to our technicians’ education in order to increase their skills.
On an annual basis, we hold a day-long re-certification class for all of our technicians company-wide. Leading experts on various pests are flown in to come address our technicians only. People such as Dr. Dini Miller (Virginia Tech Dept. of Entomology), Dr. Karen Vale (University of Tennessee Institute of Agriculture), and Dr. Michael Potter (University of Kentucky Dept. of Entomology) are recent speakers that we have had come address our group. This is a highlight every year and is something we will continue to do in order to constantly train and develop our technicians into true pest professionals.
