About Us
The Frontline Pest Control Story
Frontline Pest Control is a top pest control company that delivers premium residential pest management services through a customer-centric and employee-focused approach.
We were founded on a simple belief: exceptional pest management starts with exceptional people. For over 17 years, we've built our reputation by investing in our most valuable asset—our technicians. As a people-first organization, we take pride in recruiting, training, and supporting licensed professionals who treat every home with the same care they'd show their own family.
Our Mission Statement
Our mission is to protect families and homes through the expertise of highly trained, local professionals. We are committed to delivering safe, effective pest management solutions while building lasting relationships based on trust, transparency, and genuine care for our communities.
About Our Technicians
At Frontline Pest Control, our technicians are the heart of everything we do. These local professionals don't just provide pest control—they serve as trusted advisors who understand that your home is your sanctuary and your family's safety is paramount.
All of our technicians obtain state-specific licensing and registration credentials, ensuring they meet the highest professional standards. Beyond basic certification, each team member participates in continuous professional development through weekly training sessions led by our resident entomologist, John, who provides immediate consultation and guidance when complex situations arise.
Our commitment to excellence extends beyond initial training. Monthly seminars feature industry specialists who enhance our technicians' expertise in emerging pest management techniques and the latest safety protocols. This ongoing investment ensures our team stays at the forefront of professional pest management.
Annually, our entire technical staff participates in a comprehensive recertification symposium featuring presentations from renowned entomological authorities. Recent contributors include Dr. Dini Miller from Virginia Tech's Department of Entomology, Dr. Karen Vale from the University of Tennessee Institute of Agriculture, and Dr. Michael Potter from the University of Kentucky's Department of Entomology. This educational investment represents our commitment to ensuring every technician has the knowledge and skills to deliver authoritative pest management solutions that protect what matters most—your family and home.
Frontline's 17 Year History
Darren Kirkham and Darren Wright embarked on their entrepreneurial journey when they established Frontline Exterminating (now Frontline Pest Control) in 2008. Initially operating as a two-person enterprise, they handled all aspects of the business—from customer acquisition through door-to-door sales to service delivery and customer communications.
The company's first expansion came in 2004 with the addition of Regan Wright, who demonstrated exceptional potential for facilitating business growth. Jason Pickett joined the leadership team in 2005, after which the company experienced significant expansion, establishing eight offices across three states.
In 2008, the ownership team discovered an affinity for the DC Metropolitan Area, recognizing it as a market worthy of permanent investment. This strategic pivot led them to divest their existing multi-state operations and concentrate on establishing more offices in Maryland, Virginia, West Virgina, Delaware, and now Tennessee. Frontline has maintained a strong presence in these markets for over a decade while expanding its workforce to include more than 50 full-time professionals.
What began as an entrepreneurial venture has evolved into an organization with people at its core. The company remains steadfast in its commitment to maintaining service excellence regardless of growth objectives. Through this unwavering dedication to human capital and service quality, Frontline has established itself as a distinguished provider of pest management solutions within its service territories.
Justin Nichols
Justin serves as our regional director for Maryland operations. His academic credentials from Johns Hopkins University, complemented by his military service in the United States Air Force, have equipped him with exceptional training and expertise that significantly benefit both our organizational capabilities and client outcomes.
Joining Frontline Pest Control in 2010 as a Service Technician, Justin established a solid foundation through hands-on field experience. His commitment to knowledge acquisition and service excellence facilitated his progression through various functional roles across our sales, customer service, and operations departments. This multifaceted professional trajectory has provided him with comprehensive insights into our business model, reinforcing his understanding of the critical importance of delivering superior customer experiences.
Justin maintains multiple specialized licenses across various categories in both Maryland and Virginia jurisdictions. His demonstrated competence and versatility have established him as an integral component of our leadership team, contributing substantially to both our corporate objectives and client satisfaction metrics.
